Billing & Shipping

Find out more details about our Billing & shipping procedures

When will my order ship?

We aim to ship all orders received within two business days after they are placed. We use DHL for all standard shipping orders in the continental UK.

How can I track my order?

We offer tracking information for all orders. The carrier directly provides the tracking data to inform you about your package's location. Depending on your checkout preferences, this information will be sent to you via email and/or SMS. Once the pac

What are the shipping fees?

For orders within the UK, shipping is free on all orders over £75. For orders under £75, a flat fee of £5 is charged for shipping within the UK.

When will I be charged for my order?

Once you have submitted your order online, it will be processed, and the payment will be charged immediately.

Can I ship an order to a foreign country?

We have online stores in the United States, Canada, the United Kingdom and France. Each online store will only ship to addresses within its country. Orders must be paid for in local currency.

When will my order be delivered?

Orders are shipped Monday to Friday, except on UK holidays. Processing takes up to 2 business days, and tracking information is provided. For deliveries within the UK, we utilize DHL Standard shipping, which typically takes between 3 to 7 business da

Can I ship an order to multiple addresses?

At this time, each order can only have one shipping address. However, you are welcome to place multiple orders.