Promotions and discounts, including free shipping offers, will be communicated on our website, through email, social media, and other direct marketing channels. In most cases, no action is required to receive a discount during a sale or promotion — e

Promotions and discounts, including free shipping offers, will be communicated on our website, through email, social media, and other direct marketing channels.&#xA0;In most cases, no action is required to receive a discount during a sale or promotion &#x2014; eligible discounts are automatically applied to your cart at checkout.&#xA0;<h2 id="applying-a-discount-code">Applying a Discount Code&#xA0;</h2>Occasionally we offer coupon codes. To redeem a coupon code, follow these steps:&#xA0;<ol><li style="font-size: 16px;">At the Checkout Page, enter your promotional code in the &quot;Apply Discount Code&quot; field and click the &quot;Apply Discount&quot; button.</li><li style="font-size: 16px;">The discount will be applied to all eligible items in your cart and are reflected in your Cart Subtotal Order Summary before checkout is completed.</li><li style="font-size: 16px;">Please note that only qualifying items will be reduced in price. Items excluded from the promotion will remain at their original price.</li></ol><h2 id="code-not-working">Code Not Working?&#xA0;</h2>If your code is not applying correctly, please check the following:&#xA0;<ul><li style="font-size: 16px;">Ensure you have created a free website account or log into your account.&#xA0;</li><li style="font-size: 16px;">Enter the code with no spaces.</li><li style="font-size: 16px;">Confirm that the code has not expired.</li><li style="font-size: 16px;">Check that your cart contains eligible full-price items.</li><li style="font-size: 16px;">Confirm that you do not have loyalty points already applied to the same order.</li></ul>If you continue to experience issues, please contact our Customer Care team <a href="https://scentair.com/en_gb/home-contact-us" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;

How do I apply a promotion to my order?

Not all products are eligible for promotional codes or discounts. Below is a full list of excluded products and categories. Specialty products are excluded from promotional codes and discounts. These products are not included in sale periods and are

Not all products are eligible for promotional codes or discounts. Below is a full list of excluded products and categories.&#xA0;<h2 id="specialty-products">Specialty Products&#xA0;</h2>Specialty products are excluded from promotional codes and discounts. These products are not included in sale periods and are always sold at full price.&#xA0;<h2 id="sales--already-discounted-items">Sales &amp; Already-Discounted Items&#xA0;</h2>Promotional codes cannot be applied to items that are already discounted during a promotional sale period. A promotional sale period is a time-limited sale event during which selected products are already reduced in price. No additional discount can be applied on top of an existing markdown.<h2 id="shipping--taxes">Shipping &amp; Taxes&#xA0;</h2>Promotional codes and discounts do not apply to shipping charges, taxes, or handling fees. These costs are excluded from any minimum order thresholds required to qualify for a promotion.&#xA0;<h2 id="loyalty-points">Loyalty Points&#xA0;</h2>ScentAir Rewards points cannot be combined with promotional discount codes on the same order. Only one form of coupon code may be applied per transaction. ScentAir Rewards points can be used on the subtotal cart value during promotional sales and on full-price items including specialty products.

Are there any products I can't apply promotional codes to?

Coupons and discount codes apply to in-stock merchandise only. They do not apply to gift card purchases, shipping charges, or other fees. Only one coupon or discount code may be applied per order. Coupons and discount codes may not be combined with o

Coupons and discount codes apply to in-stock merchandise only. They do not apply to gift card purchases, shipping charges, or other fees. Only one coupon or discount code may be applied per order. Coupons and discount codes may not be combined with other discount offers or applied to prior orders.&#xA0;

Rules for promotional codes

Please note that certain rules apply to the following promotions:

Please note that certain rules apply to the following promotions:&#xA0;<ul id="isPasted"><li style="font-size: 16px; font-family: Inter;">Your order must be placed within the specified promotion period to be eligible for the promotion.</li><li style="font-size: 16px; font-family: Inter;">Some promotional offers may not be combined with other offers in the same order.</li><li style="font-size: 16px; font-family: Inter;">Your order may need to be at a specific minimum amount to qualify; shipping and taxes are not applicable to&#xA0;the qualifying amount.</li><li style="font-size: 16px; font-family: Inter;">Enter the code in the Shopping Cart in the &quot;Apply Discount Code&quot; space, then click the &quot;Apply Discount&quot; button. Prices and shipping charges, if applicable, will be adjusted according to the promotion applied, and the discount will be reflected in your Order Total.</li><li style="font-size: 16px; font-family: Inter;">Only one promotional code may be used per order. Offers may be used only once unless otherwise specified.</li><li style="font-size: 16px; font-family: Inter;">The offer may apply only to specific full-priced items or certain products.</li><li style="font-size: 16px; font-family: Inter;">No price adjustments or matches on prior purchases and cannot apply to returns.</li></ul>

Promotion Rules

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