ScentAir is proud of our safety track record and we are committed to meeting or more commonly exceeding global requirements for safety through our in-house regulatory team. ScentAir fragrances:. Have NO identified respiratory allergens. Do NOT contai

<p id="isPasted" style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">ScentAir is proud of our safety track record and we are committed to meeting or more commonly exceeding global requirements for safety through our in-house regulatory team.<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">ScentAir fragrances:<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">Have NO identified respiratory allergens<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">Do NOT contain phthalates; known endocrine disruptor<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">Do NOT contain R59; contributes to the depletion of the ozone<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;"> <p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">ScentAir meets or exceeds safety and regulatory requirements including:<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">International Fragrance Association (IFRA) &#x2013; Code of Practice<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">Occupational Safety and Health Administration (OSHA)<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">Registered with the Toxic Substance Control Act (TSCA)<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">State of California&#x2019;s Prop 65 per OEHHA<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">California Air Resource Board (CARB) VOC Regulations<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">National Toxicology Department (NTP)<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">International Agency for Research on Cancer (IARC)<p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;"> <p style="box-sizing: border-box; margin-top: 0rem; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: Urbanist, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1;">Email <a href="mailto:safety@scentair.com" style="box-sizing: border-box; color: rgb(39, 34, 35); text-decoration: none; font-weight: 700; border-bottom: 1px solid rgb(39, 34, 35);">safety@scentair.com</a> if you have any further questions.

Are your fragrances safe?

ScentAir is proud of its safety track record and is committed to meeting or, more commonly, exceeding global safety requirements. As pet lovers ourselves, pet safety is of the utmost importance to us at ScentAir. 🐶. We are happy to share that all Sc

ScentAir is proud of its safety track record and is committed to meeting or, more commonly, exceeding global safety requirements. As pet lovers ourselves, pet safety is of the utmost importance to us at ScentAir. &#x1F436;&#xA0;We are happy to share that all ScentAir fragrances are manufactured cruelty-free and have not been deemed unsafe for pets. Many commercial pet-care clients and thousands of residential pet-loving families enjoy our fragrances daily. As a precaution, we do recommend scenting away from birds, as birds are known to have acute respiratory systems. As an additional safety measure, all ScentAir diffusers allow for adjustable fragrance intensity settings to dial in the best fragrance strength for your space. As always, please keep any fragrance products out of reach of children and pets.

Are your fragrances pet friendly?

Premium quality curated cartridges for scenting your home.

Cartridges

Relax with our soy blend wax formula candles.

Candles

Room Spray

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ScentAir UK Help Centre

Fragrances

Can I buy online?

Can I submit an order online if I live outside the UK?

How can I find my order number?

When will my order ship?

Can I check the order status from my account?

Where can I find my shipping confirmation email?

How will I know if my order has been received?

Can I make changes or cancel my online order?

Where can I locate my order confirmation email?

Orders

How can I track my order?

What are the shipping fees?

When will I be charged for my order?

Can I ship an order to a foreign country?

When will my order be delivered?

Can I ship an order to multiple addresses?

Billing & Shipping

ScentAir Refund & Warranty Policy

How do I make a refund request?

What is your policy on lost or damaged orders?

What is the usual turn around time for returns?

How will I be refunded for my return if I paid with Klarna?

Is my diffuser covered under warranty?

Refunds & Exchanges

What do I need to get started?

How do ScentAir diffusers work?

Where should I place my diffuser?

What diffusers are available for residential use?

How many square meters will my fragrance machine cover?

How big are the diffusers?

What can I do with the ScentAir app?

What is a Scent Event and how do I create a new one? Updated 3 months ago

Does the machine come with the fragrance cartridge?

How to replace the fragrance cartridge

Diffusers

How can I find the fragrance that's right for me?

How long will the ScentAir fragrance cartridge last?

What is the shelf life of a cartridge?

Do you provide fragrances samples?

Are the cartridges refillable?

Do the cartridges have to be used with a diffuser?

How to use ScentAir candles?

How long do the candles last?

How are ScentAir candles made?

What ingredients are used to make your candles?

Do I need a wix trimmer?

Where should I place my ScentAir candle?

Will the candles produce a lot of soot?

Can ScentAir room sprays be used in cars?

How many sprays should I use?

Can room sprays be used on fabric or upholstery?

Where should I store my room spray?

When will my business receive their automated shipments?

How can I change my fragrance?

How do I track my open invoices?

Do the machines have a warranty?

Where can I find my account number?

When is my installation/next service visit?

How can I update the contacts for my account?

Where can I locate the document that outlines the length of my contract agreement?